Termos do serviço
TERMS & CONDITIONS
Last updated: January 2025
Welcome to VORKAD.
By accessing or using our website vorkad.com, you agree to the following Terms & Conditions.
Please read them carefully before making a purchase.
1. About the Company
VORKAD is an online clothing brand that sells made-to-order products.
All orders are fulfilled and shipped by our production partner Printful.
When purchasing from our store, you acknowledge that:
-
items are produced on demand
-
fulfillment and shipping times may vary
-
returns follow Printful’s guidelines
2. Use of the Website
By using this website, you confirm that:
-
you are at least 18 years old, or have parental consent
-
the information you provide is accurate
-
you will not engage in fraudulent or unlawful activities
-
you will not interfere with the website’s functionality
We reserve the right to refuse service to anyone who violates these conditions.
3. Products & Availability
All items sold on VORKAD are:
-
made-to-order
-
subject to availability
-
displayed with accurate descriptions and mockups
Colors and product details may appear slightly different depending on screen settings.
We reserve the right to modify or discontinue products at any time.
4. Pricing & Payment
All prices are listed in the currency shown on the website at checkout.
We accept secure payments via:
-
PayPal
-
Major credit/debit cards
-
Shopify’s supported payment methods
Prices do not include:
-
customs fees
-
VAT (for certain regions)
-
import taxes
These charges are the responsibility of the customer.
5. Order Processing & Fulfillment
Orders are fulfilled by Printful.
Typical production time: 2–7 business days.
During holidays or high demand, processing may take longer.
Once an order enters production, it cannot be canceled.
6. Shipping
Shipping times vary by country and carrier.
Estimated delivery windows are available on our Shipping Policy page.
You understand that:
-
delays caused by customs, carrier issues, or weather are outside our control
-
shipping fees are non-refundable unless Printful is at fault
-
orders may arrive in multiple packages
7. Returns & Refunds
Our Return & Refund Policy follows Printful’s official guidelines.
Printful accepts returns only when:
-
the item is defective
-
the item arrives damaged
-
the wrong item was sent
-
the package is lost in transit
We do not accept returns or refunds for:
-
wrong size chosen
-
change of mind
-
incorrect address provided
-
failure to collect the order
-
buyer’s remorse
All return requests must be sent to:
8. Incorrect Address & Unclaimed Shipments
If the customer provides an incorrect or incomplete address:
-
the order may be returned
-
the customer must pay for reshipping
-
no refund is provided for shipping costs
If a package is unclaimed and returned, reshipping costs apply.
9. Intellectual Property Rights
All:
-
designs
-
logos
-
brand names
-
text
-
images
-
content
on vorkad.com are the exclusive property of VORKAD.
Copying, reproducing, or distributing any content without permission is strictly prohibited.
10. Limitation of Liability
VORKAD is not responsible for:
-
delays caused by carriers or customs
-
errors caused by incorrect customer information
-
lost packages after delivery confirmation
-
misuse of products
-
indirect or incidental damages
Your use of the website is at your own risk.
11. Third-Party Services
Our store uses third-party services including:
-
Printful (fulfillment)
-
Shopify (e-commerce platform)
-
Payment processors (PayPal, banks)
These services have their own Terms & Conditions, which may apply to your purchase.
We are not responsible for content or actions of third-party providers.
12. Privacy
Your personal information is handled according to our Privacy Policy.
13. Changes to These Terms
We may update these Terms & Conditions at any time.
The latest version will always be posted on this page.
By continuing to use the site, you agree to any updated terms.
14. Contact Us
For questions about these Terms & Conditions:
Email: support@vorkad.com
Response Time: 24–48h